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Select Add Alert Profile
Give the alert profile a label (name)
Set the time trigger.
This is a relative measure (+/- minutes from the scheduled time) for the student’s medication. Negative triggers will action before the scheduled time and positive triggers will action after the scheduled time for the medication bt the number of minutes entered. (eg: -15 = 15 minutes before the scheduled medication time).
Multiple Legs or Events: Alert Profiles can have multiple legs or events with each leg using a different time trigger and also different delivery targets for the notification. This allows you to escalate the Alert Notification over a time scale. When a medication has been admiinistered, any untriggered alert notifications will be automatically cancelled.Set who will be notified.
You can set multiple roles or individuals to be notified for each leg of the alert structure.
Selecting a ROLE to be notified will reference the Groups Managed settings for any staff member in that role and only alert them for students who match the Groups Managed settings for Year and House. Selecting an SPECIFIED CONTACT to be notified will alert that person for all students regardless of Year and House settings.Set the communication method.
Alert notifications can be sent by Email, SMS or Push notification. Note that Email and Push are free messages whilst SMS mesages will involve a charge to your SMS account.Set the message content that will be sent to the target recipient(s).
Note tht SMS has a 160 character limit per message. Messages >160 characters will still be sent but will be sent and charged as 2 or more messages.
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