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Communications

Owned by Garry Jowett
Jan 10, 2022
2 min read

 The Communications Card is your access to the Reach: Now feature, with ease of use via two methods; Direct Message Chat, and viewing posts in Noticeboards. 

Reach: Now is a versatile tool designed to help you manage and improve communications within your school community. The system provides a secure, authenticated platform where your communication records are captured and historically reportable. Internal Messages utilise your Reach portal and External Push Communications for integration to the Reach Mobile App.


Direct Messaging (DM)

Direct Messaging allows you to have one-on-one conversations in real-time with any contacts in your Reach portal.
Important features of Direct Messaging (DM):

  • Live chat is restricted to Staff type users connecting with other contacts in your Reach community

  • Parent-to-parent, student-to-student, parent-to-student for example, are not possible in Direct Messaging

  • There are no silent conversations in Direct Messaging, as all conversations are logged in Reach.

    • The conversation can be reported historically and viewed in the relevant participant’s personal profile.

  • All Direct Messaging records are maintained on individual user profiles

 

Noticeboards (Boards)

Noticeboards function as announcement spaces. They provide a platform for one-way communications to your community.

Important features of Noticeboards (Boards):

  • There can be an unlimited number of Noticeboards

  • Noticeboards can be open to all user types in your Reach community

  • The audience cannot reply to items that are published in Noticeboards

  • Users subscribe to Noticeboards on their Reach login or Mobile App

  • Subscribers receive notification alerts when information is published

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