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How to delete a contact 

Deleting contacts is simply a matter of opening the user's profile in the People Management > View Contacts screen and clicking on the Delete button, or by setting their deleted field to Yes.  Once deleted a contact will no longer be visible in REACH.

If you are deleting a student then best practice is to also delete the student's parents.

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How to view and recover deleted contacts

Reviewing and recovering deleted contacts is done in

the People

the People Management >> View Deleted

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Contacts screen.  

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In the Deleted Contacts dialogue you can search for any criteria of a deleted user and any matching records will be displayed in a list below the search dialogue.  Opening the profile of a deleted contact will allow you to reset their Deleted Status to NO in order to reset the user as active in your portal.

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