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  • schedule notifications that are sent to students to remind them to take their medications

  • schedule notifications that are sent to staff to alert them about missed medications that may need attention

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Customise your message profiles

In the profile of your student population requiring scheduled PMO medications each day some medications may be very time sensitive and require active alert monitoring that is rigorous, others may require active alert monitoring that is more flexible whilst some medications may not require alert notifications at all.

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  • create multiple alert notification templates that can detemine both how rigorous the time monitoring is

  • determine who gets notified for each alert notification

  • determine the method of communication used for each triggered alert message (Email, SMS, Push notification)

  • create a sequence of time based alerts that can escalate an upcoming or missed medications to a series of people, and

  • determine which scheduled PMO medications have alert notification structures associated to them.

How to create an alert notification profile

Alert notification profiles are created in the Alerts settings module at System Configuration > Alerts. Here you can create alert profiles that can be used anywhere in Reach.

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