We track the status of every email sent by your school's portal. Emails are tracked for the following results
Successful delivery to the recipient's email server
Opening of the email
Clicking in the email (for leave authoprisation requests)
Failed or Rejected emails
We use this information to identify any suspicious leave approvals where the processing records might indicate that a student is attempting to approve access the system as their parent and approve their own leave requests. See Suspicious Leave approval alerts for more details on this.
These tracking results are now also available for you to view directly in your portal in the your Email Log. To access the Email Logs Dashboard go to Dashboards > Email Log
Limited Access to Email Logs
Not all users will have access to the Email Logs dashboard. Access to some dashboards is limited to administrative or supervising staff only. Access to the Email Logs Dashboard can be controlled in each user's profile in the Accessibility Tab > Dashboards settings.
