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This userguide will cover all modules that are available to Parents & Guardians however the features and options that are available to you on the mobile app will depend on the Reach moduels that your school uses.

There are three (3) distinctive navigation features in the Reach mobile app.

Firstly, as shown in the example images, your home screen is made up of several ‘Cards’ for fast access to the main features of Reach. The ‘Cards’ presented will differ with the type of login and active permissions that you have as a user.

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At the bottom of your mobile app screen you will see a large PLUS button. This provides Quick Access to features that are available to you as a user.

These items are all about creation (Plus = Create) and each of the options will take you directly to a function to start create new items in Reach including Leave Requests and Messages.

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There is a red menu bar across the bottom of the mobile app. This provides you with quick links to the main dashboards in your Reach portal.

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You will only see the Events Card and the Events item on the red menu bar Communications Card if your school use using this module in Reach.

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The Communications Card is your access to the Reach Now module. This module provides for some advanced communications features in you Reach portal including

  • Direct Message Chat with staff

  • Noticeboards, and

  • Chat Rooms

 The Communications section below details the functionality of this feature.

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You will only see the Communications Card if your school use using this module in Reach.

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This Card is your access to the Reach Surveys feature.

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If a daily survey has been created for your student to complete, a pop-up notification will appear once you login to the app.

Tap on the Surveys button to access all surveys that have been created for you to complete. These may include General Health & Wellbeing. Follow the simple layout to complete and Submit.

Tap on the Lists button to access the Lists that have been created by your school, these may include Daily Transport List, or Afternoon Activities. Follow the simple layout to complete and Submit a List.

The MORE section further details the functionality of Surveys And Lists within the Mobile App. 

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