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REACH provides a number of support options for all users.

103.1

Comprehensive Userguide in your portal

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Go to the help Menu and select User Guide to access the html userguide in your portal.

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103.2

Knowledge Base

Clicking on the questionmark

access from your portal and on web

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The Reach Knowledge Base is also available directly from your web portal using the Support icon at the

top of any pave in your REACH portal will take you to the REACH Knowledge Base where you can access a range of support articles related to the utilisation of your REACH portal.
You can also access the Knowledge base by visiting www.

bottom right hand side of your Reach screen. You can also submit support tickets from this support icon or visit https://support.reach.cloud

103.3

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Email Support

Email is available at support@reach.cloud

103.4

or you can access the support ticketing system director from the support bot in your Reach portal

Phone Support

Phone support is available by calling 1300 215199

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