Versions Compared

Version Old Version 5 New Version Current
Changes made by

Garry Jowett

Garry Jowett

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Comment: Updating numbered headings

REACH provides a number of support options for all users.

1.1. 1. 

Comprehensive Userguide in your portal

.

Go to the help Menu and select User Guide to access the html userguide in your portal.

Image Removed

1.2. 2.  Knowledge Base

Clicking on the questionmark icon at the top of any pave in your REACH portal will take you to the REACH Knowledge Base where you can access a range of support articles related to the utilisation of your REACH portal.
You can also access the Knowledge base by visiting www.
Image Added

Knowledge Base access from your portal and on web

Image Added

The Reach Knowledge Base is also available directly from your web portal using the Support icon at the bottom right hand side of your Reach screen. You can also submit support tickets from this support icon or visit https://support.reach.cloud

1.3. 3. 

Image Added

Email Support

Email is available at support@reach.cloud

1.4. 4. 

or you can access the support ticketing system director from the support bot in your Reach portal

Phone Support

Phone support is available by calling 1300 215199

Image Removed


Panelbox
id6
titleUser Guide Contents

true1true