Getting there: System Configuration>>Communications
These are the settings for the communicatons between your REACH Portal and your users.
1. Email from Address
This is the email address that will appear in all of your email correspondence to users in the From field. Configuration >> Communications
Your Communications configuration settings determine the display names that your users will see in communications that are sent by REACH.
Email from Address
Emails sent from REACH can have a "spoofed" email address used as the From email the From email header. This will allow you to brand all email communications emails with an address you are able to control. This is necessary so that you are able to configure your mail server SPAM/JUNK settings correctly.
2.Country Code Mobile Prefix
When sending SMS messages as a notification any SMS communications, REACH needs to convert the cell phone numbers in user details to international code (eg: +61 419 988 939). Your local international dialing code is required in order to achieve this.
3.fully quallify all mobile numbers, which means, including the country the mobile phone resides in. This is the DEFAULT value. If you specify a +X(X*) value in any mobile number, that will be used instead of this one.
SMS Caller ID
When sending any SMS communications, REACH will use this value as the Caller ID. Max length: 11 characters. Not Not applicable for USA Schools
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SMS API Key
For SMS facilities to operate in REACH your portal needs to be connect to a SMS provider using an API connection. This is the API connection key that is provided by your SMS provider.